The Cuva platform
Cuva turns disconnected insurance material into a living system: what is covered, what has changed, what needs attention and what businesses and brokers should do next.
A focused category
Cuva creates one intelligence and workflow layer across the commercial insurance lifecycle, giving businesses clearer control and brokers earlier, better-prepared opportunities to advise.
Six connected capabilities
Build a permanent, searchable record of policies, schedules, endorsements, broker correspondence, decisions and claims.
Explain technical wording in business language and identify what deserves review across the whole programme.
Turn the first upload into an immediate management view of the programme, priorities and renewal readiness.
Convert conditions, survey recommendations and information requests into work with owners, dates and evidence.
Prepare continuously, carry forward known information and give brokers a cleaner, better-evidenced renewal story.
Work with one or several brokers while keeping the company’s insurance record, claims history and decisions customer-owned.
Operational webhooks and integrations
The platform is designed to connect with mid-market operational software via simple APIs or lightweight file lookups, turning everyday system updates into timely insurance prompts and reducing repeated information requests. The examples below illustrate potential connections, not confirmed live integrations.
Triggers an alert when fixed asset logs show a new major piece of machinery.
Tracks changes in headcount or operations in new jurisdictions.
Scans contract metadata for strict indemnification clauses or changes in cross-border revenue.
Fixed asset logs show a major new item that may affect sums insured, engineering cover or business interruption assumptions.
Headcount or operations move into a new territory, prompting a review of local insurance requirements and policy territorial limits.
Contract metadata flags strict indemnification clauses or cross-border revenue before the issue waits until renewal.
From report to action
Upload an insurer survey and Cuva extracts each recommendation, explains its context, creates an action, assigns an owner and holds the evidence of completion beside the policy it protects.
From today to renewal
Cuva carries forward known information, records business changes, tracks broker requests and compares current cover with the prior year—so the renewal starts with a clear view of what changed and what remains open.
Customer-owned governance
Cuva preserves the reasoning behind insurance decisions, the evidence behind completed actions and the history behind each renewal. Teams inherit context, not just folders.
Intelligent communication
Continuous monitoring and conversation work together. The intended workflow turns a question, voice note or uploaded file into structured information, with the relevant policy and business context attached.
“We are opening a German office.” Send a voice note, ask in natural language or drop in a contract.
AI extracts the change, checks available records and asks for missing information. Available integrations can reduce repeated questions.
A prepared request reaches the broker with supporting documents and potential insurance implications for professional review.
The recommendation, client decision, insurer notification and completed action stay linked in a persistent record.
Illustrative product workflow. Answers depend on available information and validation; professional insurance advice and decisions remain with authorised people.
How Cuva's intelligence works
Cuva's intended value comes from combining business context, insurance-specific interpretation and professional expertise.
Interpret language, policy documents, voice notes, communications and operational information.
Relate changes to cover, exclusions, conditions, notification duties and the specific business context.
Review findings, resolve uncertainty and decide what advice, insurer notification or placement action is appropriate.
This goes beyond document chat. It does not imply a proprietary insurance foundation model or independent definitive insurance advice.
Future product architecture
A proposed feedback loop would be built into the workflow: brokers could confirm, amend or reject assessments, categorise outcomes and record the rationale as part of their normal review.
A client changes its activities.
Cuva surfaces context and a potential insurance implication.
Endorse; already covered; notify insurer; address at renewal; or no material impact.
Record rationale and outcomes; validate quality before improving future reasoning and workflows.
Subject to permissions, confidentiality and quality controls, structured professional responses could form a proprietary knowledge base linking events, insurance implications and actions. This is a future source of differentiation, not an existing substantial decision dataset or automatic use of customer documents to train shared AI models.
A possible later extension could connect wider risk, compliance and certification tasks to insurance review, alongside established GRC systems. Explore the future scope →
See the operating system